8:00–8:30

optional early arrival time with continental breakfast

8:30–8:45

Welcome, overview of the day & land acknowledgement

8:55–9:45

Opening Keynote: Empathy, Information & EDI: A Conversation

10:00–11:00

Session I:
​Teen Programming & Outreach
Room: Upper

Session I:
​Save Yourself! Avoiding Strain at Work
​Room: Lower

Session I:
​Emergency Resources for Vulnerable Patrons
​Room: Auditorium

WSL Resources:
​VR in Libraries
Room: Fireside

11:15–12:15

Session II:
Grow Up! Taking Adult Programs to the Next Level
Room: Auditorium

Session II:
​Growing a Reputation for Service Excellence
​Room: Upper

WSL Resources:
Workforce Development & Online Learning
​Room: Lower

WSL Resources:
​VR in Libraries​
Room: Fireside

12:15–12:45

Lunch & networking
​Room: Auditorium

12:45–1:20

Lunch & Panel with Library Directors
Room: Auditorium

1:30–2:30

Session III:
​Tell Your Library's Story: Marketing on a Shoestring Budget
​Room: Lower

Session III:
​Consistency as a Tool for Excellence
Room: Upper

Session III:
​Compassion Fatigue and Self-Care in the Public Library
Room: Auditorium

WSL Resources:
VR in Libraries
​Room: Fireside

2:45–3:25

Train the Trainer Workshops
​Room: Auditorium

3:30–4:20

Closing Keynote with special guest
​Room: Auditorium

4:20–4:30

Takeaways & closing remarks
​Room: Auditorium